Refund

Refund Policy

For Cirkul customers, the sections below set out returns, exchanges, and refunds. This page applies specifically to cirkulpo.shop.

Our approach at Cirkul to order problems
This order problems section covers orders and visits through cirkulpo.shop for Cirkul. If your delivery is damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

Details from Cirkul on condition of returns
This condition of returns section covers orders and visits through cirkulpo.shop for Cirkul. Return the item securely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

Our approach at Cirkul to exceptions
For Cirkul customers at cirkulpo.shop, this section explains exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

What Cirkul customers should know about starting a request
Customers using cirkulpo.shop can rely on the following Cirkul guidance about starting a request. When requesting a return or exchange, contact us at Support@Cirkulpo.shop before sending the item. Once the request is approved, Cirkul will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Details from Cirkul on refund timing
Customers using cirkulpo.shop can rely on the following Cirkul guidance about refund timing. Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

Details from Cirkul on support
The following support guidance applies to the Cirkul storefront at cirkulpo.shop. For return or exchange assistance, contact Support@Cirkulpo.shop or 7033999065.

Details from Cirkul on eligibility
For purchases made through cirkulpo.shop, Cirkul applies the following guidance on eligibility. Customers receive a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

Merchant Information
Business name: Cirkul
Brand name: Cirkul
Email: Support@Cirkulpo.shop
Phone: 7033999065
Physical address: 1101 Williston Rd, South Burlington, Vermont, 05403, United States